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¼öÀÇ.Ãà»êÀΰú 100¸¸ ¾çÃà³ó°¡ÀÇ ¼÷¿ø°úÁ¦ÀÎ Ãà»ê¹°À§»ý󸮹ýÀÌ '97³â 12¿ù Á¤±â±¹È¸¿¡¼­ ÀÇ¿øÀÔ¹ýÀ¸·Î ÀÇ°É, Á¤ºÎ¿¡ ÀÌ¼ÛµÇ¾î °³Á¤¹ý·ü¾ÈÀÌ ¹ý·üÁ¦5443È£('97. 12. 13)·Î °øÆ÷µÇ¾ú´Ù. Ãà»ê½ÄÇ°°ü¸®¾÷¹«ÀÇ ³ó¸²ºÎÀÏ¿øÈ­¸¦ ÁÖ¿ä°ñÀÚ·Î ÇÏ´Â Ãà»ê¹°°¡°ø󸮹ýÀÌ °øÆ÷µÇ¸é 6¿ùÈÄÀÎ '98³â 6¿ù 13ÀϺÎÅÍ ½ÃÇàÇÏ°Ô µÇ´Â¹Ù, ³ó¸²ºÎ¿¡¼­´Â ½ÃÇà·É.½ÃÇà±ÔÄ¢ ¹× °ü·Ã°í½Ã.ÈÆ·É µî ¼¼ºÎÁöħÀ» º¸¿Ï.°³Á¤ÇÔÀ¸·Î¼­ ½ÃÇà¿¡ Â÷ÁúÀÌ ¾øµµ·Ï ´ëÃ¥À» ¼ö¸³ÇÏ°í ÀÖ´Ù. ÀÌ ³­¿¡¼­´Â µ¿¹ý·ü¾ÈÀÇ °³Á¤¿¡ µû¸¥ ÀÇÀÇ¿Í Çʿ伺 ¹× 'Ưº°´ëÃ¥¹Ý' ±¸¼º¿î¿µ µî ÈļÓÁ¶Ä¡¿¡ ´ëÇÏ¿© ±â¼úÇÏ°íÀÚ ÇÑ´Ù.

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The purpose of the study was to make an improvement of residential management regulations so that the inhabitants of rental housing can manage their housing in efficient and transparent manners by comparing and analyzing in standard management rules of rental housing. The research method were as follows: 1) The analysis framework utilized result of preceding research composed 6 types of management works and 36 items of subcategories by researcher 2) The standard management rules of rental housing used analysis utilized to draw up after a revision of Rental Housing Act in 2000 and to operate in management of rental housing now. 3) The analysis method used content analysis. The management rules of rental housing utilized a total of 5 rules such as management rules of SH corporation (2011), LH corporation (2000), peoples' solidarity for participatory democracy (2000), Citizens' Alliance (2000) and Gyeonggi-do (2001). The research result were as follows: 1) Overall, the management rules of rental housing included faithfully works of operation management and administration management 2) The type of operation management regulated centrally items related resident committee. and The type of administration management regulated centrally items related accounting management. 3) The management rules of SH corporation and LH corporation regulated centrally operation management, maintenance management and etiquette for the basic living as compared with the other rules.

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ÃÖ±Ù ±¹³» °Ç¼³»ê¾÷¿¡¼­ÀÇ °Ç¼³»ç¾÷°ü¸®Á¦µµ(CM: Construct Management)´Â ¹ßÁÖÀÚÀÇ °ü¸®´É·ÂÀÇ º¸¿Ï ¹× °Ç¼³»ç¾÷ÀÇ Á¾ÇÕÀû °ü¸®¸¦ ÅëÇÑ »ç¾÷ È¿À²¼º Á¦°íÀÇ ¼ö´ÜÀ¸·Î¼­ ÀÎÁöµÇ°í ÀÖÀ¸¸ç, Àû¿ëÀÌ È®´ëµÇ°í ÀÖ´Ù. ±â Á¦Á¤ ¹× °³Á¤µÈ °Ç¼³»ç¾÷°ü¸® ¾÷¹«ÁöħÀº ¼öÇà¾÷¹«¿¡ ´ëÇÑ ¹üÀ§ ¹× ÀýÂ÷ÀÇ ³»¿ëÀÌ °¢ ¾÷¹«ÀÇ Á¤ÀÇ ¼öÁØ¿¡ ¸Ó¹°·¯ÀÖ°í, ¼¼ºÎ ¾÷¹«¿¡ ´ëÇÑ ±¸Ã¼¼ºÀÌ ¹ÌÈíÇÏ¿© ¼¼ºÎ¾÷¹«¿¡ ´ëÇÑ ¼öÇà°èȹÀ» ¼¼¿ì´Âµ¥ È¿°úÀûÀÌÁö ¸øÇÏ´Ù´Â ¹®Á¦Á¡°ú ±â ¼öÇàµÈ °Ç¼³»ç¾÷°ü¸® »ç·Ê¿¡ ´ëÇÑ Á¶»ç¿¡ µû¸£¸é °¢ °Ç¼³»ç¾÷°ü¸® ¿ë¿ª»ç º°, ÇÁ·ÎÁ§Æ®º°¿¡ µû¶ó º°µµÀÇ ¾÷¹«Áöħ¿¡ µû¶ó ¾÷¹«°¡ °èȹ ¼öÇàµÇ°í ÀÖ´Ù´Â Á¡¿¡¼­ È¿°úÀûÀÌ°í È¿À²ÀûÀÎ °Ç¼³»ç¾÷°ü¸®¸¦ À§Çؼ­´Â ±¸Ã¼È­, Ç¥ÁØÈ­µÈ ¾÷¹«Áöħ¼­ ¹× ÀýÂ÷¼­ÀÇ Çʿ伺ÀÌ ³ôÀº °ÍÀ¸·Î Á¶»çµÇ¾ú´Ù. µû¶ó¼­ °ü·Ã ¹®Çå ¹× ±¹ ³»¿Ü¿¡¼­ ¼öÇàµÈ °Ç¼³»ç¾÷ »ç·ÊÀÇ ¾÷¹«Áöħ¼­¿Í ÀýÂ÷¼­¸¦ ¹ÙÅÁÀ¸·Î °Ç¼³»ç¾÷°ü¸®ÀÚÀÇ ÁÖ¿ä¾÷¹«¸¦ µµÃâÇÏ°í, ¼³¹®Á¶»ç¸¦ ÅëÇØ ¾òÀº °á°ú¸¦ ºÐ¼®ÇÏ¿© Çٽɾ÷¹«¸¦ µµÃâÇÔÀ¸·Î½á ÇâÈÄ °Ç¼³»ç¾÷°ü¸® °è¾à ¹× ¾÷¹« ¼öÇà¿¡¼­ ½ÇÁúÀûÀÎ È°¿ëÀÌ °¡´ÉÇÒ °ÍÀ¸·Î ±â´ëµÈ´Ù.

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ÃÖ±Ù ÁÖÅú¸±Þ·üÀÇ »ó½Â°ú °øµ¿ÁÖÅà ¹°·®ÀÇ Áõ°¡·Î ÀÎÇÏ¿© °øµ¿ÁÖÅÿ¡ ´ëÇÑ °Ç¼³±â¾÷ÀÇ °ø»ç ºñÁßÀÌ ³ô¾ÆÁö°í ÀÖÀ¸¸ç, °ø±ÞÀÚ À§ÁÖ¿¡¼­ ¼ö¿äÀÚ Áß½ÉÀ¸·Î ºÐ¾ç½ÃÀåÀÌ º¯È­ÇÔ¿¡ µû¶ó °í°´ °¡Ä¡ Çâ»óÀ» À§ÇÑ °í°´Á¢Á¡ÀÇ ÇÏÀÚ°ü¸®ÀÇ Á߿伺ÀÌ ºÎ°¢µÇ°í ÀÖ´Ù. ±×·¯³ª ±¹³» °øµ¿ÁÖÅÃÅ ÇÏÀÚ°ü¸®´Â ÇÏÀÚ°ü¸® ¾÷¹« ÇÁ·Î¼¼½º °ü¸® ¹ÌÈí,ÇÏÀÚ°ü¸® Á¶Á÷ÀÇ °ü¸® ºÎÁ·, ÇÏÀÚ Á¤º¸ Çǵå¹é ºÎÁ·, ½Ã°ø´Ü°èÀÇ ÇÏÀÚ°ü¸®¸¦ À§ÇÑ ´ëºñºÎÁ·À¸º¸ µ¿ÀÏ ÇÏÀÚ ¿äÀÎÀÌ ¹Ýº¹ÀûÀ¸·Î ¹ß»ýÇÏ¸ç °í°´ÀÌ ¿ä±¸ÇÏ´Â Ç°Áú ¹× ¸¸Á·µµ¿¡ ºÎÇÕÇÏÁö ¸øÇÏ´Â ½ÇÁ¤ÀÌ´Ù. µû¶ó¼­ º» ¿¬±¸ÀÇ ¸ñÀûÀº ÀÌ·¯ÇÑ ÇÏÀÚ°ü¸®ÀÇ ¹®Á¦Á¡À» ÇØ°áÇÏ°íÀÚ ÇÏÀÚ°ü¸® ¾÷¹« ÇÁ·Î¼¼½º °³¼± ¸ðµ¨À» Á¦½ÃÇÑ´Ù. º» ¿¬±¸¿¡¼­ Á¦½ÃµÈ ÇÏÀÚ°ü¸® ¾÷¹« ÇÁ·Î¼¼½º °³¼± ¸ðµ¨Àº ÇÏÀÚ°ü¸®¿Í Ç°Áú°ü¸®ÀÇ ÅëÇÕÀû °ü¸®¸¦ ÅëÇÏ¿© Á¤º¸ÀÇ Çǵå¹éÀ» ½ÇÇö½ÃÅ°¸ç ÇÏÀÚ°ü¸®¿Í Ç°Áú°ü¸®ÀÇ ¾÷¹«ÇÁ·Î¼¼½º¸¦ Á¤·ÄÇÑ´Ù. ¶ÇÇÑ ºÎÀûÇÕ Ã³¸® ¾÷¹«¸¦ °³¼±ÇÔÀ¸·Î½á ÇÏÀÚ °ü¸® °ü·Ã ¾÷¹«ÀÇ ÁúÀû Çâ»óÀ» µµ¸ðÇÏ°í ±Ã±ØÀûÀ¸·Î Ç°Áú Çâ»óÀ» ÅëÇÑ °Ç¼³¾÷üÀÇ °í°´ ¸¸Á·µµ ¹× À̹ÌÁö Á¦°í¿¡µµ Å©°Ô ±â¿©ÇÒ¼ö ÀÖÀ» °ÍÀ¸·Î ±â´ëµÈ´Ù.

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Although constructions are getting diverse, larger in size, and higher-storied, we witness that CM technologies are not coping with such a growing trend. In particular, CM, one of vulnerable areas, shall continue to be given priority hereafter. The research has been conducted with a strong focus on total design and supervision offices already specializing in CM projects, in order to prepare for the future activated CM markets. Authors have sought to find mistakes in the process of being in control of CM works and create measures to boost CM through case-study, documentary research, and interviews with experts. It excludes theoretical research, as many data are already accumulated domestic and abroad.

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¾÷¹«°ü¸®½Ã½ºÅÛÀº ±â·ÏÀ» ¾÷¹«ºÐ·ù¿¡ ¸ÂÃß¾î °ü¸®ÇÏ°í, ±âÁ¸¿¡ ¼ÒȦÇÏ¿´´ø ȸÀÇ, Áö½Ã»çÇ×, ¸Þ¸ð µîÀ» ±â·Ï°ü¸®Ã¼°è·Î ÆíÀÔ½ÃÄ×´Ù. ±â·Ï°ü¸® Â÷¿ø¿¡¼­ ³ôÀÌ Æò°¡¹Þ´Â ¾÷¹«°ü¸®½Ã½ºÅÛÀÌÁö¸¸, ±â·ÏÀÇ »ý»ê ¹× °ü¸®Â÷¿ø¿¡¼­ ¿©·¯ ¹®Á¦Á¡ÀÌ ³ëÃâµÇ¾ú´Ù. ÀÌ ±ÛÀº ±â·ÏÀ» »ý»ê¿¡¼­ºÎÅÍ Ã³ºÐ´Ü°è±îÁö ²÷±è¾øÀÌ °ü¸®Çϱâ À§ÇØ, ¾÷¹«°ü¸®½Ã½ºÅÛÀÌ °¡Áø ¹®Á¦Á¡À» ºÐ¼®Çغ¸°í ÇØ°á¹æ¾ÈÀ» Á¦½ÃÇÏ¿´´Ù.

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±Þº¯ÇÏ´Â Á¤º¸È­ ½Ã´ë¿¡¼­ ½ÃÇàµÇ´Â ¿­¸°±³À°, ¼ö¿äÀÚ Áß½ÉÀÇ ±³À°Àº ±³¿ø¿¡°Ô ÀûÀýÇÑ ±³¼ö¹ý°ú ¼ö¾÷³»¿ëÀ» âÃâÇÏ¿© ¼ö¾÷¸ñÇ¥¸¦ ´Þ¼ºÇϵµ·Ï ¿ä±¸ÇÏ°í ÀÖ´Ù. ÀÌ·¯ÇÑ ½Ã´ëÀû »óȲ¿¡ ºÎÀÀÇÒ ¼ö ÀÖ´Â Àü¹®¼ºÀ» °¡Áø ±³¿øÀÌ µÇ±â À§Çؼ­´Â ±³°ú¿¬±¸¿Í ±³¼ö-ÇнÀ È°µ¿¿¡ Àü³äÇÒ ¼ö ÀÖ´Â ½Ã°£°ú ¿©°ÇÀ» È®º¸ÇØ¾ß ÇÑ´Ù. ±×·¯³ª ±³¿øµéÀº ±³°úÁöµµ ¿Ü¿¡µµ ´Ù¾çÇÑ ¾÷¹«¿Í À⹫·Î ±³°ú¿¬±¸ ½Ã°£ÀÌ ºÎÁ·ÇÑ °ÍÀÌ Çö½ÇÀÌ´Ù. ÀÌ¿¡ ÀÌ ¿¬±¸´Â ±³¿ø¿¡°Ô ±³°ú¿¬±¸½Ã°£À» È®º¸ÇÏ¿© ¼ö¾÷¸ñÇ¥¸¦ ´Þ¼ºÇÒ ¼ö ÀÖµµ·Ï ±³¿ø ¾÷¹«°ü¸® ½Ã½ºÅÛÀ» ¼³°èÇÏ°í ±¸ÇöÇÏ¿´´Ù. ÀÌ ½Ã½ºÅÛÀº À¥À» ±â¹ÝÀ¸·Î ±¸ÇöÇÏ¿´À¸¸ç ´©±¸³ª ½±°Ô »ç¿ëÇÒ ¼ö ÀÖ´Â Á¢±Ù ¹æ½ÄÀ» °¡Áö°í ÀÖ´Ù. À¥±â¹Ý ±³¿ø ¾÷¹«°ü¸® ½Ã½ºÅÛÀº ¾÷¹«°ü¸® ¸ðµâ°ú ¾÷¹«¾Ë¸² ¸ðµâ·Î ³ª´¶´Ù. ¾÷¹«°ü¸® ¸ðµâÀº ±³¿øµéÀÌ ¾÷¹«¸¦ È¿À²ÀûÀ¸·Î °ü¸®Çϵµ·Ï Çб³¾÷¹«¿Í Çб޾÷¹«·Î ±¸ºÐÇÑ´Ù. ¾÷¹«°ü¸® ¸ðµâÀ» ÅëÇÏ¿© ±³¿øµéÀº °¢ ¾÷¹«ÀÇ Á¾·ù¿Í Áß¿äµµ, ¼Ò¼ÓºÎ¼­¸¦ È®ÀÎÇÒ ¼ö ÀÖ°í, °ü¸®ÀÚ´Â ±³¿øº° ¾÷¹« ó¸® À¯¹«¸¦ ¾Ë ¼ö ÀÖ´Ù. ±×¸®°í ¾ÕÀ¸·Î ó¸®ÇØ¾ß ÇÒ ¾÷¹« »óȲ°ú D-day ±â´ÉÀ» ¸ðµç ±³¿øµé¿¡°Ô Á¦°øÇÑ´Ù. ¾÷¹«¾Ë¸² ¸ðµâÀº ¿ÀÇÁ¶óÀÎ »ó¿¡¼­ °ø¹®/¾÷¹« ³»¿ëÀ» Àü´ÞÇÏ´ø ¹æ½ÄÀ» ¿Â¶óÀλóÀ¸·Î ¹Ù²Ù¾î ¾÷¹«ÀÇ È¿À²À» ÁõÁø½ÃÅ°´Â ¿ªÇÒÀ» ÇÑ´Ù. ¾÷¹«¾Ë¸² ¸ðµâÀº °ø¹®/¾÷¹« ³»¿ëÀ» ºÎ¼­º°, ¾÷¹«º°·Î ±³¿øµéÀ» ±×·ìÈ­ÇÏ¿© Àü´ÞÇÑ´Ù. »õ·Î¿î °ø¹®/¾÷¹« ³»¿ëÀÌ Àü´ÞµÇ¸é ¾Ë¸²Ã¢ÀÌ ¶°¼­ ÇØ´ç ±³¿øÀÌ ³»¿ëÀ» È®ÀÎÇÒ ¼ö ÀÖµµ·Ï À¯µµÇÏ°í °ü¸®ÀÚ´Â ±³¿øµéÀÇ °ø¹®/¾÷¹« È®ÀÎ À¯¹«¸¦ ¾Ë ¼ö ÀÖ´Ù. ÀÌ ¿¬±¸´Â ±³¿ø ¾÷¹«°ü¸® ½Ã½ºÅÛÀ» Çб³±³À° ÇöÀå¿¡ Àû¿ëÇÔÀ¸·Î½á ¾÷¹«ºÎ´ãÀ» ÁÙÀÌ°í ¼ö¾÷¸ñÇ¥¸¦ ´Þ¼ºÇÒ ¼ö Àֱ⸦ ±â´ëÇÑ´Ù.

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Recently, business environments have been changing quickly. To establish competitive advantage, most enterprises have been using information systems such as Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM). Many consider Business Process Management (BPM) a new innovative solution for enterprise-wide processes. As the BPM system is used more widely and matures, new techniques and functions will be developed by commercial vendors. However, they mainly focus on correctly executing process models, and user convenience has not been considered. In this paper, we have developed a new method of designing business processes, which provides users with an easy modeling interface. The method is based on version management. Version management of a process enables a history of the process model to be recorded. In order to prevent wasted storage, not all of the process versions are stored. An initial version and changes to each process are stored by automatically detecting changes. Our method enhances the convenience of the modeling business processes and thus helps the process designer. A prototype system is presented to verify the effectiveness of our method.

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±¹¹Î°æÁ¦¿¡ »ó´çÇÑ ºñÁßÀ» Â÷ÁöÇÏ´Â °Ç¼³»ê¾÷¿¡ ´ëÇÏ¿© ÀûÁ¤¼öÁØÀÇ °æ±â À¯Áö¿Í »ê¾÷ÀÇ È¿À²¼º °³¼± ¹× °æÁ¦ È°¼ºÈ­¸¦ À§ÇÑ ¹æÆíÀ¸·Î ¹Î°£ÅõÀÚ»ç¾÷ÀÌ È°¼ºÈ­µÇ°í ÀÖ´Ù. ÃÖ±Ù ¹Î°£ÅõÀÚ»ê¾÷ÀÌ È°¼ºÈ­µÇ¸é¼­ ¹Î°£»ç¾÷ÀÚÃø¿¡¼­´Â °Ç¼³»ç¾÷°ü¸®(CM)ÀÇ µµÀÔÀ» ÅëÇÑ »ç¾÷ÀÇ ¼º°øÀû ¼öÇàÀ» µµ¸ðÇÏ°í ÀÖ´Â ¹Ý¸é, ¹Î°£ÅõÀÚ»ç¾÷À» °üÀåÇÏ´Â ÁÖ¹«°üûÀº ¹Î°£»ç¾÷ÀÚÃø¿¡ ºñÇØ °æÇè ¹× ¿ª·®ÀÌ ºÎÁ·ÇÑ ½ÇÁ¤ÀÌ´Ù. ÀÌ¿¡ º» ¿¬±¸¿¡¼­´Â ÁÖ¹«°üûÀÇ ¾÷¹«¿ª·®À» °­È­Çϱâ À§ÇÑ ¹æ¾ÈÀ¸·Î¼­ ±âÁ¸ÀÇ ¹ßÁÖÀÚÁö¿øÇü CMÀÇ ¾÷¹«È®ÀåÀÇ °³³äÀ¸·Î ±âÁ¸ÀÇ CMÀÇ ¾÷¹«Ã¼°è¸¦ À¯ÁöÇϸ鼭 ÁÖ¹«°üûÀ» Àû±ØÀûÀ¸·Î Áö¿øÇϱâ À§ÇÑ ÆÄÆ®³Ê½±Áö¿ø°ü¸® (Partnership Support Management; PSM) ¹æ½ÄÀ» µµÀÔÇϱâ À§ÇÏ¿© ¹Î°£ÅõÀÚ»ç¾÷ÀÇ ÃßÁø´Ü°è¸¦ »ç¾÷°³¹ß´Ü°è, »ç¾÷°í½Ã´Ü°è, »ç¾÷Æò°¡´Ü°è, »ç¾÷Çù¾à´Ü°è ¹× º¯°æÇù¾à´Ü°èÀÇ 5´Ü°è·Î ºÐ·ùÇÏ¿© PSM Âü¿©°¡´É½ÃÁ¡ ¹× À¯Çü°ú ÀÌÇØ°ü°èÀÚÀÇ »ó°ü¼ºÀ» °í·ÁÇÑ PSM ¾÷¹«¼öÇ౸Á¶¿Í ¾÷¹«ÇÁ·Î¼¼½º¸¦ Á¦¾ÈÇÏ¿´´Ù. º» ¿¬±¸¿¡¼­ Á¦¾ÈµÈ PSM ¾÷¹«¸ðµ¨Àº ÁÖ¹«°üûÀÇ ¾÷¹«ÀÌÇصµ¸¦ Çâ»óÇÏ¿© ¾÷¹«¿ª·® °­È­ ¹× ¾÷¹« ºÎ´ãÀ» °æ°¨½ÃÄÑ, ¹Î°£ÅõÀÚ»ç¾÷ÀÇ ÃßÁøÀ» È¿À²ÀûÀ¸·Î ¼öÇàÇÒ ¼ö ÀÖÀ» °ÍÀ¸·Î ±â´ëµÈ´Ù.

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±¹³»Ä«Áö³ë»ê¾÷Àº 60³â´ëºÎÅÍ ±¹³»°æÁ¦ÀÇ °íµµ¼ºÀå°ú ´õºÒ¾î ¾çÀû, ÁúÀûÀ¸·Î Æø¹ßÀûÀÎ ¼ºÀåÀ» º¸ÀÌ°í ÀÖÁö¸¸ Ä«Áö³ë»ê¾÷ÀÇ Æ¯¼ºÀ» ¹Ý¿µÇÏ¿© À§±â°ü¸®Àü·«À» ¼ö¸³ÇÒ ¼ö ÀÖ´Â °¡À̵å¶óÀÎÀ» Á¦½ÃÇÏ´Â ¿¬±¸´Â ÇöÀç±îÁö °ÅÀÇ ÁøÇàµÇÁö ¾Ê¾Ò´Ù. µû¶ó¼­ º» ¿¬±¸¿¡¼­´Â À§±â°ü¸®¿¡ ´ëÇÑ ±¹ ³»¿Ü ÇÐÀÚµéÀÇ À̷аú ¼±Ç࿬±¸¸¦ ºÐ¼®ÇÏ¿© ÇÐÀÚµéÀÌ Á¦½ÃÇÏ°í ÀÖ´Â À§±âÀÇ °³³ä°ú ºÐ·ù±âÁØÀ» ÅëÇؼ­ Ä«Áö³ë±â¾÷ÀÇ Æ¯¼º¿¡ ÀûÇÕÇÑ ¾ÈÀü°ü¸® À§±âÀ¯ÇüÀ» µµÃâÇÏ°í À§±â°ü¸®¿äÀÎÀ» ȯ°æÀû, ÀηÂÀû, ½Ã¼³Àû Â÷¿øÀ¸·Î ºÐ·ùÇÏ¿´À¸¸ç ½Äº°µÈ ¼¼ºÎ À§±â°ü¸®¿äÀÎ µéÀÌ ¾ÈÀü°ü¸®Á¶Á÷ÀÇ Á¶Á÷ºÐÀ§±â¿Í ¾÷¹«¼º°ú¿¡ ¹ÌÄ¡´Â ¿µÇâ°ü°è¸¦ ºÐ¼®ÇÏ¿´´Ù. SPSS 18.0À» È°¿ëÇÑ Àα¸Åë°èÇÐÀû ºÐ¼®°ú PLS 3.0À» ÀÌ¿ëÇÑ °æ·Î¸ðÇüºÐ¼®À¸·Î À§±â°ü¸® ¿äÀÎÀÌ ¸Å°³º¯¼öÀÎ Á¶Á÷ºÐÀ§±â¸¦ ÅëÇØ ¾ÈÀü°ü¸®Á¶Á÷ ¾÷¹«¼º°ú¿¡ ¿µÇâÀ» ¹ÌÄ¡´Â °ü°è¸¦ ±Ô¸íÇϴ Ž»öÀû ¿¬±¸¸¦ ÁøÇàÇÔÀ¸·Î½á Ä«Áö³ë±â¾÷ÀÇ Æ¯¼ºÀ» ¹Ý¿µÇÑ À§±â°ü¸®Àü·«À» ¼ö¸³ÇÒ ¶§ ¿ì¼±¼øÀ§¸¦ °í·ÁÇÒ ¼ö ÀÖ´Â ÀÌ·ÐÀû ±Ù°Å¸¦ Á¦½ÃÇÏ¿´´Ù. ¶ÇÇÑ Ä«Áö³ë±â¾÷ÀÇ Æ¯¼º¿¡ ÀûÇÕÇÑ À§±â¿äÀνĺ°, À§±â°ü¸®¿äÀΰú ¾ÈÀü°ü¸®Á¶Á÷ ¾÷¹«¼º°ú »çÀÌÀÇ °ü°è ±Ô¸í µîÀ» ÅëÇØ ÀÌ·ÐÀû ½Ã»çÁ¡°ú, ¾ÈÀü°ü¸®½Ç¹«¿¡ Àû¿ëÇÔÀ¸·Î½á ¾òÀ» ¼ö ÀÖ´Â ½Ç¹«Àû ½Ã»çÁ¡À» Á¦½ÃÇÏ¿´´Ù.

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ÅÏÅ°°ø»çÀÇ ¾÷¹«¼öÇàü°è´Â ±âº»¼³°è, ÀÔÂû, ³«Âû, ½Ç½Ã¼³°è, °è¾à, ½Ã°ø, »ç¾÷¹° Àεµ¿Í °°Àº ÀýÂ÷·Î ±¸¼ºµÇ¾î ÀÖ´Ù. ÅÏÅ°¹ßÁÖ °ø»çÀÇ ÇÁ·Î¼¼½º Áß ÀÌ·¯ÇÑ ¼³°è¾÷¹«´Â ÀÏ°ý°è¾àÀÚÀÎ ±âÁ¸ÀÇ °Ç¼³È¸»ç¿¡¼­ ´ã´çÇÏÁö ¾ÊÀº »ý¼ÒÇÑ ºÎºÐÀÇ ¾÷¹«ÀÌ´Ù ÀÌ Áß ½Ç½Ã¼³°è Àû°ÝÀÚ ¼±Á¤ÀÌÈÄ´Ü°è¿¡¼­ °è¾à´Ü°è±îÁöÀÇ °úÁ¤¿¡ ÇØ´çÇÏ´Â ½Ç½Ã¼³°è´Ü°è¿¡´Â »ç¾÷³»¿ë¿¡ ´ëÇÑ ±¸Ã¼ÀûÀÎ Á¶Á¤ ¹× ÃÖÁ¾°áÁ¤°ú °ü·ÃµÈ ¾÷¹«°¡ Á¸ÀçÇϹǷΠ»ç¾÷¼ºÆп¡ »ó´çÈ÷ Áß¿äÇÑ ´Ü°è·Î ¿©°ÜÁö°í ÀÖÀ¸³ª, ±âÁ¸ÀÇ ½Ã°ø´Ü°èÀÇ °ü¸®¾÷¹«¸¸À» ¼öÇàÇÏ´ø ÀÏ°ý »ç¾÷ÀÚ¿¡°Ô´Â Çö½ÇÀûÀ¸·Î ´Ù¼Ò »ý¼ÒÇÑ ¾÷¹«ºÐ¾ßÀÌ´Ù ÇöÀç ±¹³» ÅÏÅ°°ø»ç¿¡¼­´Â ½Ç½Ã¼³°è´Ü°è¿¡ ´ëÇÑ Ã¼°èÀûÀÌÁö ¸øÇÑ ¾÷¹«°ü¸®·Î ÀÎÇØ ¼³°èº¯°æ ¿äû, Ŭ·¹ÀÓ Á¦±â µîÀÌ ¹ß»ýÇÏ°í ÀÖ´Ù. ÀÌ·¯ÇÑ ¿øÀÎÀº ÅÏÅ°°ø»ç¶ó´Â ½Ç½Ã¼³°è¾÷¹«¿¡ ´ëÇÑ ±¸Ã¼Àû ¹®Á¦Á¡ Àνİú ÀÌ¿¡ ´ëÇÑ °ü¸®¹æ¾ÈÀÌ Ã¼°èÈ­µÇ¾î ÀÖÁö ¸øÇÔ¿¡ ±âÀÎÇÑ´Ù. µû¶ó¼­ º» ¿¬±¸¿¡¼­´Â ÅÏÅ°¼öÇà°ø»ç ±âÁ¸ ¼³°è½Ã°ø ÀÏ°ý»ç¾÷ °ü·Ã¹®Çå ¹× ¼±Çà ¿¬±¸°íÂûÀ» ÅëÇÑ »ç·ÊÁ¶»ç¿¬±¸¸¦ ¼³°èÇÏ°í À̸¦ Åä´ë·Î ÇöÀç °ø»ç ÁßÀÎ ÇöÀå¿¡ ´ëÇÑ »ç·ÊÁ¶»ç¸¦ ¼öÇàÇÏ¿´´Ù. »ç·ÊÁ¶»ç ³»¿ëÀ» ºÐ¼®ÇÔÀ¸·Î½á ÇöÇà ÅÏÅ°°ø»çÀÇ ½Ç½Ã¼³°è ÁÖ¿ä °ü¸®¾÷¹« ¹× ¼öÇà»óÀÇ ¹®Á¦Á¡À» ±¸Ã¼È­ÇÏ¿´À¸¸ç, ½ÇÁ¦ ½Ç½Ã¼³°è °ü¸®¾÷¹« ´ã´çÀÚµéÀÇ °³¼±¹æÇâ¿¡ ÀÇ°ßÀ» Á¤¸®ÇÏ°í À̸¦ ÅëÇÑ ½Ç½Ã¼³°è °ü¸®¾÷¹«¿¡ ´ëÇÑ °³¼±¹æ¾ÈÀ» Á¦½ÃÇÏ¿´´Ù.

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The purpose of this study was to examine the residents' opinions on the degree of importance, and satisfaction with, the managerial service of multi-family housing. Residents' participation in managerial activities was also examined, because residents' opinions should be taken into serious consideration in order to improve the efficiency of housing management. Research methods used in this study were survey, field study, and content analysis of professionals' opinions. Survey data of 520 residents who live in multi-family housing were analyzed by means, frequencies, correlation, chi-square tests, t-tests, one-way ANOVA, post-hoc estimation (Scheffee test), and regression. The major findings of this study were as follows: First, many residents were dissatisfied with the quality of managerial service, but they thought that managerial services were very important. For example, they thought that safety inspection of the playground was very important, yet the current level of service was not satisfactory. Second, the characteristics of residents that determined the degree of residential satisfaction were income the location of the residence, and degree of participation in the community events. Third, the residents generally did not want to participate in the managerial services and community programs through such activities as participation in resident committee. In order to improve the housing management efficiency, residents' participation is critical. Some participants in this study pointed out that the details of management service and future plans need to be made public. New management models need to be developed to promote residents' participation and increase their satisfaction in the management.

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