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2013.09.24
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dear sir/madam,
im writing to apologize for t
he problems with the apartment.
i was very concerned when i r
eceived your letter complaining that the popes in the kitchen started leaking in your house had not been repaired by the date promised.
first of all, i would like to
explain why i didnt fix the problem in time.
unfortunately, i hd mistaken
the date for completion.
the fault is entirely mine an
d i deeply regret that it should have occurred.
im very sorry to cause you so
much trouble and will do everything possible to avoid any further delay.i have already given instructions to the engineers working on the job to have priority and to have them placed on overtime.
i guarantee that you can see
it completed by next weekend.
when it is finished, i will c
ome to your house to check the status in person.
i would like to apologize aga
in, and to request your understanding of my situation.
if you have any further quest
ion please dont hesitate to contact me at0 during the daytime.
yours sincerely,
cornel.
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